I purchased this about a year and a half ago. It has been terrible and troublesome to stay connected. There is a warranty replacement out there for the troublesome ones.
Despite firmware updates and the most recent drivers mine still wouldn't connect to an external monitor.
I called customer service and there is a replacement available for item #50 units. New replacements units are supposed to be #60 or #61. Hopefully the new one is better than the old one.
Customer service number is 1.800.283.6325
You pay shipping there and they pay the shipping to you for the replacement, so you're out the cost of shipping it to them, but at least maybe you'll end up with a functioning dock.
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